• Privacy Policy
    We respect the privacy of our customers and the visitors to our website

COOKIE POLICY

Last update 09/08/24

Please read this extended information on cookies installed on www.herno.com (hereinafter referred to as the 'Website') carefully.




1. What are cookies and what are they used for

A cookie is a small amount of data which, in the form of a unique anonymous code, is sent to the user's browser by a web server and then stored on the hard disk of the user's device (computer, smartphone and/or tablet). Cookies can be used either to allow the correct use of a Website (so-called technical cookies), or to check the preferences expressed by the user during their web browsing in order to propose advertising messages aligned with their interests (so-called profiling cookies).

Cookies may be stored permanently on the device for a period of variable duration (so-called permanent cookies), or they may be deleted on the closure of the browser or be of limited duration (so-called session cookies). Cookies may be installed by the Website you are visiting (so-called first party cookies) or may be installed by other Websites (so-called third-party cookies). In addition to cookies, currently, other tracking tools, such as tags and pings, are in use, which are detected and disclosed through this document.




2. Types of cookies used on this Website and purposes


The Website uses the following cookies:

  • • Technical cookies

    • These cookies allow the Website to function correctly making it possible to view its contents in the related language and market from the user’s first visit. They are able to recognize the country from which user is making the connection and ensure that the user is automatically orientated to the version of the Website applicable for his or her country on each visit. They also make it possible to create an account, log in and manage orders. If a user has registered, thanks to cookies, the Website will be able to recognize him/her when accessing the services offered to registered users. These cookies will recognize if purchases are made on the Website via an affiliated or partner Website, so as to enable obligations towards partner Websites to be fulfilled. These cookies are necessary for the functioning of the Website.


  • • Analytical Cookies

    • These cookies allow statistical analyses to be carried out on how users navigate on the Website, in particular the tool used, the number of pages visited, or the number of clicks made on a page during the navigation. The results of these analysis are processed in an anonymous way and only for statistics purposes. Where analytical cookies only allow the tracking of IP addresses that have been anonymized at source (with a share of the code not visible), these cookies can be compared to technical cookies as they do not allow any identification.


  • • Profiling cookies

    • The Website uses profiling cookies through which it is possible to note the preferences detected during each visit and thus create profiles allowing you to send messages that are more aligned with users’ preferences and interests, for example by allowing the user to view more quickly the products him/her is looking for or to offer them the most similar items.


  • • Third-party cookies for marketing and retargeting

    • These cookies are used by trusted third parties that make it possible to display banner advertisements on other affiliate sites (retargeting), showing the products that users have recently viewed, or to check users' response to specific advertising campaigns on third-party Websites and platforms, including social network platforms. While browsing the Website, these cookies are also used to display other products that may interest users or products similar to the ones that users have just watched, based on their browsing schedule. Please consult the individual policies of these third parties via the following link :



    THE CHARACTERISTICS OF THE COOKIES USED ON THE WEBSITE ARE SET OUT IN THE TABLE AT THIS LINK.




    3. Joint data controllers

    The Joint Data Controllers for the processing of data collected through cookies, by virtue of a specific agreement, are Herno S.p.A., with registered office in via Opifici, 100- 28040- Lesa (Novara) and The Level S.r.l., with registered office in Piazza Arcole 4, 20143 Milan, Italy. For any queries regarding the protection and processing of personal data, please contact the Data Protection Officers appointed by the individual Data Controllers by writing to: dpo@thelevelgroup.com, privacy@thelevelgoup.com o privacy@herno.it.




    4. Scope of knowledge, transfer and disclosure of data

    The data acquired by cookies will and may come to the knowledge of the following:

    • • employees and collaborators of the Joint Controllers, acting in the capacity of person authorized to effect processing; and,
    • • suppliers of technical and organizational services, acting in the capacity of processors.

    The data acquired using cookies may be transferred abroad, including extra EU Countries, in each case guaranteeing the appropriate safeguards and protections. The data will not be disclosed in any way.




    5. Legal basis for the use of cookies

    When users access any page on the Website, they will see a banner displaying brief information about cookies. Through the banner, it is possible to express consent to the processing of personal data via cookies (except for technical cookies, which are always enabled on the Website). The legal basis of such processing lies in the consent given. The lack of consent does not entail any consequence in the use of the Website (except that of not being able to receive purchase suggestions).

    For technical cookies, consent is not necessary as the processing is carried out on the basis of the legitimate interest of the controller to provide better navigation and usability of the Website.

    This Website uses the tool called Advanced Consent Mode, a tool provided by Google, which allows Google itself to 'communicate' to the Google tags the choices expressed by users regarding 'cookie consents' on the Website and thus prevent the collection of personal data in the absence of explicit consent. In case of lack of consent, therefore, the tool will only allow the collection of completely anonymous information (relating to device, time and browser).




    6. Treatment modalities

    Personal data will be processed by automated tools for the time strictly necessary to achieve the purposes for which such data were collected. Specific technical and organisational security measures have been taken to prevent the loss of data, unlawful or incorrect use and unauthorised access.




    7. User's right to oppose or modify cookies


  • • Banner

    • You can only accept technical cookies, accept all cookies, or manage your preferences through the banner containing the brief information relating to the cookies on the Website. Your choices regarding cookies will be recorded in a specific "technical cookie".

    The banner, through which preferences regarding cookie usage can be express will be re-presented only after at least 6 months since the previous presentation; except following cases (i) where the conditions of processing have changed, (ii) browsing in anonymous mode, (iii) cookies are deleted from your device, as described below, or, (iv) access is made from different devices.

    Additionally, the users can always express or modify their cookie preferences by accessing the dedicated page on the website through the following link.


    To find out information and procedures for deactivating third party cookies, you can click on the links contained in the column “Further information” in the table above, containing the list of cookies settings.


  • • Browser

    • You can also oppose the storage of cookies on your hard disk by configuring your browser in such a way as to deactivate cookies. We have set out below the procedures available in the main browsers:

    You can also oppose the storage of cookies on your hard disk by configuring your browser in such a way as to deactivate cookies. We have set out below the procedures available in the main browsers:

    For more information on cookies and to manage your preferences in relation to third party profiling cookies we would invite you to visit http://www.youronlinechoices.com. Once you are on the site, if you enter the “Your Choices” area, you can view a list of the third-party companies, our partners, which install cookies on our site (Companies), check the presence and state of activity of the cookies installed (Status) and manage your consent on a selective basis (On/Off). If you expand the “Info” heading for each company this will take you to more information on the company concerned and provide a link to the information issued by that company on privacy and cookies.




    8. Users' rights

    The user always has the right to obtain from the Joint Data Controller confirmation of whether or not personal data concerning him/her exist and communication of such data in intelligible form. The user also has the right to obtain information about the source of the personal data, the purpose and method of processing, the logic applied in the event of processing that is performed with the aid of electronic instruments; the identification details of the controller and data processors; and indication of the persons or categories of persons whose personal data may be communicated or who may become aware of it in their capacity, for example, as data processors or persons authorised to process it. A user also has the right to request an update, correction or, when she/he has an interest in doing so, an inclusion of personal data, deletion, conversion to an anonymous form or the blocking of personal data, that has been processed in violation of the law, including data which it is not necessary to keep in relation to the purposes for which it was collected or subsequently processed; a statement that the above operations were disclosed, including in terms of their content, to those parties to whom the data was communicated, except in the case in which such performance proves impossible or entails the use of methods that are clearly disproportionate to the right protected. The user can also ask for the portability of his/her data. Moreover, the user has the right to ask restriction of processing of his/her personal data.

    The above rights may be exercised by writing to privacy@thelevelgroup.com, dpo@thelevelgroup.com, or privacy@herno.it.


    Please finally note that you have the right to lodge a complaint with the competent Authority.